Terms & conditions
Whilst we want to make your booking as easy as possible T&C's are in place to protect us and those booking with us.
A none refundable deposit will be required to secure your requested holiday dates.
Do not arrive to the Caravan before your stated arrival time-you will be denied access ,as we have to allow for cleaning and to insure everything is ready for you to stay.
Do not leave later than 10am on your departure day, as our cleaner works to a very tight schedule and has many vans to clean.
If she can not gain access it will result in us being charged for the cleaner to make a second visit, we will have to pass the expense on and deduct it from the security bond.
Our cleaner will record and take photo evidence of any mess or Damage she may find, and any additional cleaning due to excess mess and damage will result in the loss of your security deposit.
If anything is damaged during your stay please contact us immediately so that we can arrange repair before our next guests.
We pride ourselves on first impression's and cleanliness of our holiday homes, please do not hesitate to contact us if there is anything unsatisfactory about the Holiday Home upon your arrival
We have had a incident with a duvet that had a heavily staining of Make-up on it, it wasn't reported, hence it reflected in a deduction being taken out of the guests security bond to replace the Duvet.
All our Holiday Homes are inspected and maintained to a very high standard.
In order to do this we do ask that you remove all outdoor shoes.
Whilst on Holiday the caravan keys are your responsibility if they are lost there will be a charge for a new key.
Do not wear stiletto heels as this will result in damage to the lino.
Rubbish not to be left out side the caravan as the Gulls will make a mess.
FELT TIP PENS.
Please supervise Children using felt tip pens to ensure there is no damage to the caravan.
BEACH/OUTDOOR TOYS ETC ,
Beach toys and outdoor toys to be kept in outside storage box and not in the caravan.
FISHING EQUIPMENT ETC.
Please keep these in the storage box located outside the caravan and not in the caravan.
DURING YOUR HOLIDAY.
Keep the caravan clean and secure, you have the responsibility to leave the caravan in the same condition you first found it to be in on your arrival.
USE OF GAS & ELECTRICITY
These are provided free and are included in with the price of your holiday - to protect the environment please ensure you turn off the heating and lights when the caravan is unattended.
PLEASE USE FOR FAIR USE ONLY,,,,,,,,,,,,,
END OF YOUR HOLIDAY
Prior to vacating the caravan please can you ensure that there is no washing up left for the cleaner \ and all the surfaces and table has been wiped clean and the bins have been emptied (THIS AGAIN WILL RESULT IN A DEDUCTION FROM YOUR SECURITY BOND...........
REMEMBER TO BRING YOUR OWN BED LINNEN WITH YOU!!!
TOWELS AND TEA-TOWEL.
ALL BEDS WILL HAVE MATRESS PROTECTERS ON FOR YOUR HYGIENE AND WE SUPPLY DUVETS AND PILLOWS.
As a owner/guest on any Haven Park you must be in acceptance of Havens park rules, which must be adhered by.
Our caravans can only be occupied by those named on the booking form, if in any case you have extra guests who are not accounted for then you will be asked to vacate with immediate effect.
PASSES ARE NOT INCLUDED IN THE PRICE OF BOOKING. YOU CAN PURCHASE THESE AT RECEPTION ON YOUR ARRIVAL.
PRICES ARE AS FOLLOWS;
7 NIGHTS ,,,,,,,,,£32 PER ADULT £16 PER CHILD
SHORT BREAK 3/4 NIGHTS £27 £13PER CHILD
7 NIGHTS ADULT £23 £11 PER CHILD
SHORT BREAK 3/4 NIGHTS ADULT £19 £9 PER CHILD
WE CAN ORDER YOUR PASSES FOR YOU PRIOR TO YOUR HOLIDAY , OR YOU CAN PURCHASE THEM AT RECEPTION ON YOUR ARRIVAL.
ONCE YOU HAVE PAID FOR YOUR HOLIDAY IN FULL, WE WILL POST YOU OUT A KEY RELEASE FORM, THIS IS PROOF OF YOUR BOOKING ALSO ENABLES HAVEN TO HAND OVER THE KEY FOR THE CARAVAN,
LAST BUT NOT LEAST, I HOPE YOU HAVE A VERY ENJOYABLE HOLIDAY, THANK YOU FOR BOOKING WITH US AND HOPE TO SEE YOU NEXT YEAR,